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Software Trends

Salem Distributing Company Improves Pipeline With Tour de Force
Wednesday, May 22, 2019

Salem Distributing Company is based in Winston-Salem, NC. It is an employee-owned company with sales in 39 countries, providing services, equipment, supplies, technical expertise and support for four distinct industries: Flat Glass and Mirror, Stone, Advanced Surfacing Materials and Vision.

Says Diane Luter, IT Director at Salem: “In Tour de Force CRM our company is divided into two major parts – Supply Sales and Machine Sales. Tour de Force CRM (TDF) has really helped us to document our machine pipeline. Prior to TDF, quotes were entered for a machine in our ERP system with no system in place for tracking that opportunity. Management’s only recourse was simply to call the sales rep and ask “Where are we with this quote?” Consequently at any point in time we did not have a firm grip on what was happening in our machine pipeline. Tour de Force CRM has changed all that. Our salesreps are now logging all aspects of a machine quote in an opportunity record."

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Ark Trading Improves Stock Forecasting With Kerridge
Wednesday, May 15, 2019

Ark Trading was established in 1980 and is one of the oldest suppliers to the building trade in Windhoek Namibia. Paul Koster bought the business in late 2015, and wished to start operating the business in January of 2016 on a new ERP system. This meant that the KCS team had to work under time constraints to configure the system. They pulled it off, however, and the K8 system was live in the first week of business. 

Risks were mitigated due to Ark Trading: 

  • Using the standard K8 printing templates, so minimum time was spent on setup and testing
  • Allocating a strong internal team designated to the project
  • Having strong internal buy-in, and support from the staff for the new system
  • Providing accurate master file and product data, with all relevant required information, e.g., PAC (product analysis codes), branch files and supplier details gains and benefits
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Blog Archive

Industry News

Jeff Gusdorf Will Present "Artificial Intelligence for Distributors - Getting Started"
Tuesday, March 5, 2019

Artificial Intelligence applications are raising the bar for business.

On March 16, 2019 at NFDA/MWFA/Pac-West Joint Conference in San Diego CA, Jeff from Brown Smith Wallace Advisory Services will present an overview of basic AI concepts, take a deeper dive into AI for salesforce automation and AI for Business Analytics and propose a plan for tackling a pilot AI project.

Learn more.

New 2018 Mid-Year Supplement Guides Available
Tuesday, October 30, 2018

The 2018 Mid-Year Supplement Guides are now available. These guides provide everything you need to know when beginning your software selection and evaluation process.

Developed through a partnership with Industrial Distribution, Industrial Supply, Contractor Supply Magazine and Brown Smith Wallace Advisory Services, these 12-page Supplement Guides provide valuable, independently researched information.

Learn more.

Blog Archive


  ERP Software 101:Back to Basics ERP Software 101: Back to Basics

ERP software is designed to help companies manage the key components of their business - from sales and marketing to planning and production to inventory and finance - in one seamless experience. Real-time visibility into the business is perhaps the greatest benefit of ERP. When implemented properly, the right ERP system can provide business clarity, flexibility and operational agility. Do you know how to determine which ERP system is the best fit for your organization? 

Brown Smith Wallace Advisory Manager Henry Struckel and Taft Law Firm Partner Marcus Harris hosted a webinar, "ERP Software 101: Back to Basics." Henry and Marcus examined what ERP software is and the importance of an effective ERP system for businesses of all sizes and in all industries. See Recorded Presentation at...


  Signavio Webinar: A Recipe for Process Improvement Success Signavio Webinar: A Recipe for Process Improvement Success
  In this webinar, we will take a look at the Recipe for Process Improvement Success. Todd Snover will take you through the ideal “ingredient list” for ongoing process improvement success, the mapping of current business processes, and objectively measuring performance, and much more. By the end, you’ll know the importance of a good recipe for success, and how to tell whether your company has the right materials that it needs to whip up your desired process improvements. Learn more...

Todd Snover, Supervisor at Brown Smith Wallace Advisory Services, Business Process & Systems Group


  9 Reasons to Retire Your "Homegrown" ERP Software Solution Before It's Too Late 9 Reasons to Retire Your "Homegrown" ERP Software Solution Before It's Too Late
  Why should a distributor consider an outside ERP over their homegrown system? This new white paper discusses a number of reasons, ranging from data and systems architecture limitations to cost and integration issues. Learn more...
9 Reasons to Retire Your "Homegrown" ERP Software Solution Before It's Too Late

  11 Criteria for Selecting The Best ERP System Replacement 11 Criteria for Selecting The Best ERP System Replacement
An ERP system is your information backbone and reaches into all areas of your business and value-chain. Replacing it can open unlimited business opportunities. Here are the 11 criteria that allow you to identify and select the solution that will meet these expectations. Learn more... 11 Criteria for Selecting The Best ERP System Replacement